Refund Policy

Exposure Tape provides non-tangible, irrevocable digital goods and services delivered with immediate access. Because of this, all sales are final and payments are non-refundable, and you are solely responsible for understanding this before you purchase. When you complete checkout, your payment method is charged and access is provided right away.

You may cancel your subscription at any time from Account → Subscriptions. Cancellation stops future recurring charges. You keep full access through the end of the billing period you have already paid for; no refund is issued for the current or any prior period, and canceling does not refund past charges.

All plans auto-renew at the end of each billing period at the then-current rate for your plan, unless you cancel. To avoid your next charge, cancel at least twenty-four (24) hours before your renewal date. Payments that have already been processed are non-refundable.

Paid plans include a no-card free trial (Starter 14 days, Pro 14 days, Edge 7 days). You are not charged automatically during or at the end of a no-card trial; to continue after the trial you choose a plan and provide payment. You are entitled to one (1) free trial. If our systems detect attempts to create multiple trials, the additional trials are removed, and circumventing this may result in account suspension. Once you are charged for a plan, this policy applies in full.

If you believe you were charged in error — for example a duplicate charge, or a renewal after you had already canceled — contact support@exposuretape.com. We investigate genuine billing errors and correct them. This is separate from a refund request for a validly rendered subscription, which is non-refundable under All sales are final above.

Initiating a chargeback or payment dispute instead of contacting support, or exhibiting refund-abuse patterns, may result in immediate suspension or termination of your account. We reserve the right to contest chargebacks with evidence of access and acceptance of these terms.

If you are, or have been, in breach of our Terms of Service — including scraping, reproducing, or redistributing our data — your account may be banned and no refund will be issued, even if your subscription is active.

If you purchased a subscription through a mobile app store, refunds for that purchase are governed by the store’s own terms and must be requested through the store — not through us.

Billing questions: billing@exposuretape.com. General support: support@exposuretape.com.