I have been automatically charged after my trial and want a refund
Our free trials are no-card (Starter 14 days, Pro 14 days, Edge 7 days), so we don't charge you automatically when a no-card trial ends. You're only billed once you choose a plan and enter a payment method. If you were charged, it's because a paid subscription was started.
Because Exposure Tape is a digital product with immediate access, those payments are non-refundable; see our Refund Policy. You can stop any future renewal from Account → Subscriptions, and you keep full access through the end of the period you've already paid for.
If you believe the charge is an error, for example you canceled before your renewal date or you were billed twice, please contact our Support Team and we'll investigate and make it right.
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